Writing
Articles and essays in other places
We love to hate Clippy — but what if Clippy was right?
We love to hate Clippy — but what if Clippy was right?
How Clippy shaped the design world
How to elevate your design critiques
How to elevate your design critiques
A three-step framework to constructively get the best out of everyone, instead of cutting people down to size
Dear fitness tracker designers
Dear fitness tracker designers
The gentle art of compassionate design for quantitative health
Finding the numbers in qualitative research
Finding the numbers in qualitative research
We’re more influenced by our experiences than by reading numbers. Yet, as product people, we’re relying more and more on quantitative data to make decisions